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News, initiatives, and community spotlights for research professionals

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The news blog for all facilitators of research covering market updates & trends, expert interviews, product applicability and more: 

Meet the experts

Introducing the diverse team of blog contributors, each specializing in distinct areas: Corporate & Health industry insights, the dynamic landscape of library roles, research management strategies, dedicated researcher support, and the advocacy of open science principles.


Saskia Hoving

Innovation across communities

Saskia Hoving

In the Dordrecht office, Senior Marketing Manager Saskia Hoving is Editor-in-Chief of The Link Newsletter and The Link Blog, covering trends & insights for all facilitators of research. Focusing on on the evolving roles of research offices, libraries and R&D teams in areas such as research assessment, AI and researcher support, examining how research practices shape innovation and societal change. With a lifelong passion for sports and an interest in "Women's inclusion in today's science", Saskia brings dynamic perspectives to her work.

Nicole Jackson

Open Science

Nicole Jackson

Nicole Jackson, Senior Marketing Manager in London, supports global organisations in navigating OA publishing trends. She channels her passion for her dog into her work, infusing creativity and empathy. Nicole equips researchers with practical tools for their OA journey. Don't miss her blog post, "Transitioning to Open Access: Reflections from Three US Organizations", for invaluable insights.

Una Farr

Community Perspectives

Una Farr

Una Farr is Head of B2B Content Marketing, based in the London office, and is focused on exploring new trends and insights to foster knowledge sharing in the research community. With a love of literature and poetry, she aims to bring a creative element to all of her work.

Robert Hilliker

Changing role of the library

Robert Hilliker

Robert Hilliker is Director of Library Relations (North America) at ºÚÁϳԹÏÍø. With over two decades of experience across academic and school libraries, his career has spanned technical services, digital scholarship, and senior leadership roles. Prior to joining ºÚÁϳԹÏÍø, he served as Associate Provost for Library Information Services at Rowan University. A longtime advocate for library values and community engagement, Robert has also served on the Board of the American Association of School Librarians and remains deeply committed to supporting librarians in navigating today’s evolving information landscape.

Jeffrey Robens

Researcher Support

Jeffrey Robens

Passionate runner, publishing consultant and ' lead trainer, heads community engagement, offering 20 years of academic expertise. With extensive experience in Asia and the Middle East, he has conducted over 600 workshops to enhance publication quality and researcher development. Dive deeper into his thoughts on effective researcher training in his blog post, "Virtual versus in-person seminars: Which training support is most beneficial?â€.

Silvia He

Advancements in China

Silvia He

Silvia He, Marketing Manager from Shanghai, spearheads content, community and engagement marketing in China. She actively bridges Chinese research communities with the global stage, while constantly sharing with global audience the latest trends in open science and other academic advancements in China.

Emily Esposito

Corporate & Health Industry

Emily Esposito

Emily Esposito, Senior Marketing Manager from New York, passionately connects corporate markets, information managers, and R&D departments. She shares vital insights on 7 critical messages Info Pros want R&D scientists to know through her blog, intertwining her dedication to family with industry expertise, fostering invaluable connections and community.

Mary Ellen Bates

Information Industry

Mary Ellen Bates

Trusted information professional Mary Ellen Bates, based in Colorado, is the principal of , offering strategic business research and consulting to the information industry since 1991. A recipient of prestigious professional awards, like the John Jacob Astor Award in Library and Information Science, she contributes blogs, including "Info Pros’ Role in Supporting Growth".

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Librarian Portal Update: Transition from siteIDs to BPIDs

T
The Link
By: Diana Petrowicz, Sat Aug 29 2020

Springer Nature Librarian Portal update: August 2020

Transitioning customer identifiers from siteIDs to BPIDs for COUNTER 4 usage reports 

Librarian Portal
Over the last few months our team ha been working towards the final steps of merging the Springer and Nature accounts structure. The integration of accounts enables us to better serve you by providing things like unified reporting and access. 

We are happy to share that in early September all customers will transition to only using their BPID as the main customer identifier. Currently, COUNTER 4 and  usage is reporting on siteIDs, but as of September the reporting will be based on the customer’s BPID.

The transition of the customer identifier to solely BPIDs, should have no impact on your usage data. For customers using the you can continue to download your reports as you always have, the only difference is within the nature.com and Scientific American reports you will see your BPID instead of your siteID. For customers using the SUSHI protocol to access usage data, you will also need to use the BPID instead of siteID when requesting usage data.

Additional information

  • As of February 2019, all new customers were setup with only BPIDs and therefore all COUNTER reports have already been displaying their BPID.
  • No changes will be seen on COUNTER 5 usage data and reports as they have always been requested with customer's BPID.
  • For any questions or concerns please contact customer service, they will be happy to assist you: onlineservice@springernature.com.
  • Visit the for additional resources and FAQs.
Diana Petrowicz

Author: Diana Petrowicz

Diana Petrowicz is a Marketing Manager in the Sales Enablement team, based in the London office. Supporting the Sales and Account Development teams, she is enthusiastic about finding innovate ways to communicate with the library community and specialises in producing and writing case studies across the portfolio.